Service Design Playbooks

In an ever more complex world, with seismic shifts in the way we work and live, there is increasing demand for new approaches to the way design as we transform business and industry. Developments in previously disjointed fields such as artificial intelligence, big data, cognitive computing, the internet, IoT and mobile are all conflating and […]

The Internet of Things

The trend of individual devices and sensors having their own smartphone apps and cloud infrastructure is unsustainable. Imagine having to sort through 50 apps to find the right lock, or opening each app one at a time to set up vacation settings before a trip to Death Valley. Big companies such as Comcast, Time Warner […]

Will I save money using the Cloud?

As my clients ponder the advantages of moving to a Cloud solution for data storage, file sharing, and Software-as-a-Sservice (SaaS), the costs and benefits should be assessed. An upside is low cost of infrastructure with reduced hardware investment, down sides include needing to be connected to a network or the Internet to work.  There are […]

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