Factotum is on a mission, in partnership with our clients and collaborators, to build innovative digital products and services that unlock value and deliver amazing customer experiences.

Do you have a project? Please use the form here to set-up an informal chat

We have extensive experience in designing innovative digital products and omni-channel services in range of sectors including banking & financial services, e-learning, fintech, gaming, government services, health, IoT, IoE, oil and gas and telecoms. Our technology experience includes, artificial intelligence and machine learning, born-in-the-cloud apps, enterprise apps, the blockchain, AR, VR, web3.0 and the metaverse.

We work with clients to develop design strategy with a focus on customer and colleague experience while building design capabilities to deliver innovative products and services for web2.0, web3.0 and now the metaverse.

Below are some examples of our project work – to see more work please take a look at our project experience.

From Native Digital to Cognitive Web to

We have heaps of experience working with a wide range of companies to build amazing products and services and we thrive in diverse cultures with differing capabilities. At the centre of our approach is the ability to collaborate and be change agents!

We enjoy working in multi-disciplinary teams using Design Thinking, Lean and Agile often combining approaches depending on the nature of the project, the cultural fit, the maturity of teams and the organisation’s ambition.

We use and apply human-centred design principles, evidenced-based decision making and help clients to build their Research Operations (ReOps) and Design Operations as they scale and transformation their capabilities.

Global Perspectives

We are based London and Dubai. We can be on premise or work remotely where we like to embed with your people. We have pioneered many of the research and ux design practices and we have a proven set of playbooks, methods and co-creation techniques that we’ve used with companies like AMP, BT, EE, BP, Shell, Fairfax Media, Gov.uk, Hapag Lloyd, Belfius Bank, Cazonve, WilliamHill Online, and many more with clients in the EU, UAE, USA, China and Australia.

For an informal chat about your project needs please contact us using the form below.

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