Factotum Sponsor the DesignOps Global Conference

The preeminent global conference for #DesignOps #ResearchOps  #CreativeOps #ContentOps #StudioOps #BusinesOps & #InnovationOps for professionals working in digital transformation.  The DesignOps Global Conference is for design leaders, researchers, developers, practitioners, product managers, service innovators and business leaders that are defining the way we design and develop new products and services. Factotum is a Gold Sponsor and Factotum’s […]

DevOps meet DesignOps

Factotum’s Pete Fossick recently spoke at the Service Design Global Conference in Madrid where he discussed service design, agility and the emergent field of design operations (DesignOps or DesOps) and how they are part Design 4.0 – an emerging approach to designing for Industry 4.0. A brief history of design… Design 1.0 was paper and […]

Service Design Playbooks

In an ever more complex world, with seismic shifts in the way we work and live, there is increasing demand for new approaches to the way design as we transform business and industry. Developments in previously disjointed fields such as artificial intelligence, big data, cognitive computing, the internet, IoT and mobile are all conflating and […]

The Many Different Flavours of Design Thinking

Design Thinking has been around for a while and many design groups, consultancies and organisations have developed their own ‘flavour’ of design thinking to meet their particular design needs. It’s interesting to see how this design thinking as a methodology and practice has evolved and been honed to be adapted to different contexts. As a Design […]

Service Design and Venture-as-a-Service

Service Design (SERVD) is the application of range of established and new design tools that are used to identify, define and optimise systems, touchpoints, people’s roles and the ecologies that deliver innovative services. The Services Sector In the UK, there has been a massive shift in economic power from manufacturing to services in the past five decades. In 1948, British industry […]

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