Service Design and Venture-as-a-Service

Service Design (SERVD) is the application of range of established and new design tools that are used to identify, define and optimise systems, touchpoints, people’s roles and the ecologies that deliver innovative services. The Services Sector In the UK, there has been a massive shift in economic power from manufacturing to services in the past five decades. In 1948, British industry […]

The Internet of Things

The trend of individual devices and sensors having their own smartphone apps and cloud infrastructure is unsustainable. Imagine having to sort through 50 apps to find the right lock, or opening each app one at a time to set up vacation settings before a trip to Death Valley. Big companies such as Comcast, Time Warner […]

Will I save money using the Cloud?

As my clients ponder the advantages of moving to a Cloud solution for data storage, file sharing, and Software-as-a-Sservice (SaaS), the costs and benefits should be assessed. An upside is low cost of infrastructure with reduced hardware investment, down sides include needing to be connected to a network or the Internet to work.  There are […]

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