Factotum’s Pete Fossick Talks ‘Service Design’

In the latest issue of Touchpoint, Editor-in-Chief Jesse Grimes caught up with me to learn about the opportunities afforded to me as a service designer and to hear my thoughts on where service design education should be heading.  As the Service Design Program Director at IBM and the founder of the IXSD Academy in London, […]

Apple’s iBeacon & Proximity Location

News from Apple about iBeacon  – a new technology that extends Location Services in iOS. Your iOS device can alert apps when you approach or leave a location with an iBeacon. In addition to monitoring location, an app can estimate your proximity to an iBeacon (for example, a display or checkout counter in a retail store). Instead […]

The Medical Breakthrough Nobody’s Talking About

We came across this piece by Toby Cosgove about the transformational impact of designing Healthcare services and we wanted to share it. Service Design has been delivering transformation in healthcare using design processes that have been pioneered in the UK. Here at Factotum we’ve been evangelising Service Design since 2006. We use holistic approaches to transform service ecologies and […]

SCAD Students in China – West Goes East

While Pete Fossick, Factotum’s Principal Designer and Director was a professor at SCAD he arranged for two study trips to China. With 15 students and colleagues they visited design studios, consultancies, OEM, ODM and OBM firms as well as large and small factories manufacturing everything from smartphone cases to high-tech consumer products. This was part […]

Larry Keeley’s Ten Types of Innovation

Here at Factotum we are big fans of the Doblin Group and Larry Keeley. Larry et al have updated and revised their successful book – The Ten Types of innovation. It’s a must have for all designers, executives and and academics that are interested in innovation methodologies. Here’s how Larry and his team describe their […]

This site is protected by Comment SPAM Wiper.