Waterfall, Agile and Wagile

In the past two years here at Factotum we have started to use a leaner design and implementation process as part of an integrated strategic design and innovation methodology that is referred to as WAgile. In the past there was a focus on phased approaches to design and implementation called Waterfall, where the phases of research, framing, insights, […]

Service Design and Venture-as-a-Service

Service Design (SERVD) is the application of range of established and new design tools that are used to identify, define and optimise systems, touchpoints, people’s roles and the ecologies that deliver innovative services. The Services Sector In the UK, there has been a massive shift in economic power from manufacturing to services in the past five decades. In 1948, British industry […]

The Medical Breakthrough Nobody’s Talking About

We came across this piece by Toby Cosgove about the transformational impact of designing Healthcare services and we wanted to share it. Service Design has been delivering transformation in healthcare using design processes that have been pioneered in the UK. Here at Factotum we’ve been evangelising Service Design since 2006. We use holistic approaches to transform service ecologies and […]

Larry Keeley’s Ten Types of Innovation

Here at Factotum we are big fans of the Doblin Group and Larry Keeley. Larry et al have updated and revised their successful book – The Ten Types of innovation. It’s a must have for all designers, executives and and academics that are interested in innovation methodologies. Here’s how Larry and his team describe their […]

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