TEDx Reset – Why Robots Need To Dream

Peter Fossick, of Factotum was recently invited to talk at TEDx Reset about ‘Why Robots Need to Dream’. We’ve posted a link to the video here, in which Peter talks about the selling of technology of Utopian futures that often have social, economic and cultural impacts that favour the few while penalising not only the […]

DevOps meet DesignOps

Factotum’s Pete Fossick recently spoke at the Service Design Global Conference in Madrid where he discussed service design, agility and the emergent field of design operations (DesignOps or DesOps) and how they are part Design 4.0 – an emerging approach to designing for Industry 4.0. A brief history of design… Design 1.0 was paper and […]

The Many Different Flavours of Design Thinking

Design Thinking has been around for a while and many design groups, consultancies and organisations have developed their own ‘flavour’ of design thinking to meet their particular design needs. It’s interesting to see how this design thinking as a methodology and practice has evolved and been honed to be adapted to different contexts. As a Design […]

Waterfall, Agile and Wagile

In the past two years here at Factotum we have started to use a leaner design and implementation process as part of an integrated strategic design and innovation methodology that is referred to as WAgile. In the past there was a focus on phased approaches to design and implementation called Waterfall, where the phases of research, framing, insights, […]

Service Design and Venture-as-a-Service

Service Design (SERVD) is the application of range of established and new design tools that are used to identify, define and optimise systems, touchpoints, people’s roles and the ecologies that deliver innovative services. The Services Sector In the UK, there has been a massive shift in economic power from manufacturing to services in the past five decades. In 1948, British industry […]

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