Open-Text Feedback
Veikkaus the Finnish lottery, betting, and online gaming company has over 2.2 million regular customers. Veikkaus use the Etuma Feedback Categorizer (EFC) to analyse open-text feedback from multiple feedback…
UX Design News
- Why calendars look like calendars — and more UX links this week October 15, 2018A weekly selection of design links, brought to you by your friends at the UX Collective.A brief history of calendar design ›What is the first image you visualize in your head when you think about a calendar? Probably a table with numbers arranged in 7 columns and 5 rows to display the full month ahead. We […]Fabricio Teixeira
- When Africa meets design October 15, 2018Cultural Influence in the Digital Age.Artwork by Eugene Bos Wiafe-Dadzie & Stock Photo from Oladimeji Odunsi on UnsplashAs a Digital Designer, I derive inspiration from my African culture because I believe we know better where we to go when we know where we came from. In a digital age where identity can easily be lost, how do […]Eugene Bos Wiafe-Dadzie
- From computer science to UX Research: recovering from impostor syndrome October 15, 2018After grappling with different majors and classes, I realized my passion lies in a field that combines a lot of what I learned — UX Research.by Justin Luebke on UnsplashPhase 0 — Pre-College.Place: Alexandria, Egypt | Time: Pre-2015“Yes uncle, I can jailbreak your iPhone…”For as long as I can remember, I had always been tech savvy.I used to spend extended periods of time […]Omar K. El-Etr