Skip to content
  • Home
    • About Us
  • News
  • Services
    • Digital Strategy
    • Innovation Workshops
    • User Research
    • Service Design (SERVD)
    • Experience Design (UX)
    • Interaction Design (UI)
    • User Testing
    • Agile and Lean UX
    • Design Thinking
    • Design Tools
  • Project Experience
    • CLEF – No more passwords
    • eziCONEX
    • GRDI – Digital Strategy for the UAE
    • New World Cyberbase
    • Plum – the Internet of Things (IoT)
    • Standard Chartered Bank
    • Swiss Privilege
    • Telia
    • WilliamHill Online
    • Winterthur
  • Contact Us
FACTOTUM DESIGN
  • Home
    • About Us
  • News
  • Services
    • Digital Strategy
    • Innovation Workshops
    • User Research
    • Service Design (SERVD)
    • Experience Design (UX)
    • Interaction Design (UI)
    • User Testing
    • Agile and Lean UX
    • Design Thinking
    • Design Tools
  • Project Experience
    • CLEF – No more passwords
    • eziCONEX
    • GRDI – Digital Strategy for the UAE
    • New World Cyberbase
    • Plum – the Internet of Things (IoT)
    • Standard Chartered Bank
    • Swiss Privilege
    • Telia
    • WilliamHill Online
    • Winterthur
  • Contact Us

Tag: CX

  • Home
  • News
  • CX
Customer Experiences
Open-Text Analysis helps Finnish Lottery Company
08

Feb

2016

Open-Text Feedback

Veikkaus the Finnish lottery, betting, and online gaming company has over 2.2 million regular customers. Veikkaus use the Etuma Feedback Categorizer (EFC) to analyse open-text feedback from multiple feedback…

Read More

Search

Archives

  • January 2018
  • July 2017
  • June 2017
  • February 2016
  • January 2016
  • July 2014
  • October 2013
  • September 2013
  • August 2013
  • April 2013
  • March 2013
  • November 2012
  • June 2012
  • May 2012
  • April 2012

RSS Trend watching

  • trendwatching.com | TOP 5 AFRICAN BLOCKCHAIN APPLICATIONS | Africa Trend Bulletin | March 2018 March 19, 2018
    Top 5 African blockchain applicationsRead the Top 5 African Blockchain Applications Africa Trend Bulletin from trendwatching.com »
  • trendwatching.com | TOP 5 AFRICAN INNOVATIONS – OCTOBER 2017 | Africa Trend Bulletin | October 2017 October 31, 2017
    This month's five game-changing innovations from across the continent!Read the Top 5 African Innovations – October 2017 Africa Trend Bulletin from trendwatching.com »
  • trendwatching.com | PROTECTED: THE FUTURE OF LUXURY TRAVEL | Consumer Trend Briefing | MAY 2017 May 8, 2017
    Six trends reshaping luxury travel in 2017 and beyond!Read the Protected: THE FUTURE OF LUXURY TRAVEL Consumer Trend Briefing from trendwatching.com »
  • trendwatching.com | 2016: BACK FROM THE DEAD | Consumer Trend Briefing | February 2017 February 3, 2017
    Join us as we bring 2016: BACK FROM THE DEAD to uncover innovations, insights and trend-driven opportunities that have a whole lot of life left in them.Read the 2016: BACK FROM THE DEAD Consumer Trend Briefing from trendwatching.com »
  • trendwatching.com | 5 AFRICAN TRENDS FOR 2017 | Africa Trend Bulletin | January 2017 January 20, 2017
    5 actionable, delight-inducing trends to run with NOW.Read the 5 African Trends for 2017 Africa Trend Bulletin from trendwatching.com »

Twitter

  • "Design 4.0 in Industry 4.0 featuring Design Operations (DesOps)" https://t.co/J9MwtLA2I6 by @factotum_info on @LinkedIn
    3 days ago
  • RT @mmu_RAH: All Saints Park will be transformed into a speakers corner this summer, with food, drink and a giant CND symbol to celebrate 6…
    1 week ago
  • @MrAlanCooper Silicon Valley was always about the money. From 1937 Terman began encouraging Stanford faculty and gr… https://t.co/7s7pSiqIv5
    1 week ago
Copyright © All Rights Reserved. Proudly powered by WordPress | Bizplan Theme by Keon Themes
This site is protected by Comment SPAM Wiper.