Service Design and Venture-as-a-Service
Service Design (SERVD) is the application of range of established and new design tools that are used to identify, define and optimise systems, touchpoints, people’s roles and…
UX Design News
- Designing for international audiences September 22, 2018What I’ve learned as a UX designer on the international team at Audible, an Amazon company.A chemistry teacher is diagnosed with cancer. To secure his family’s future, he starts a meth business with a former student of his. Have you seen this show? No, it’s not Breaking Bad…Breaking Bad’s story fascinates both American and international audiences, but […]Niamh Parsley
- Tips for building business to business products September 22, 2018If you’re used to designing and building consumer products then the prospect of switching to B2B probably doesn’t faze you. Most of what you’ve learnt will be transferable and the core principles from the lean startup movement and agile community are applicable to both.There are however, some subtle differences. I moved from building consumer products at […]Andy Martin
- Improving the General Assembly student experience — a UX case study September 22, 2018As two day old UX students at General Assembly(GA) we were split in into pairs and ask to develop a hypothesis how GA could improve the student experience either socially or academically. My partner and I both agreed the few weeks leading up to the course date had been a convoluted mess of invites, links […]Joshua Winger