The Design Trifecta

Recent research from the Design Council and other sources indicat that 51% of service design projects do not get implemented. Design groups can fall into the trap of telling business  high level strategic stories using overly complex assets that present a nirvana. They do not get implemented because they lack testing with users, fail to […]

Waterfall, Agile and Wagile

In the past two years here at Factotum we have started to use a leaner design and implementation process as part of an integrated strategic design and innovation methodology that is referred to as WAgile. In the past there was a focus on phased approaches to design and implementation called Waterfall, where the phases of research, framing, insights, […]

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