Services

Factotum collaborate with clients to deliver award winning business solutions, new products and innovative omni-channel services that are disruptive and return a significant ROI.

By applying design thinking and  human-centred design together with lean start-up and agile principles we develop a strategic vision based on identifying new market opportunities, changes in user behaviours and use technology as an enabler to deliver innovative products and services.

We develop insights by working with your customers and colleagues to identify unmet needs, painpoints and opportunities for change to develop innovative ways to help serve and support your organisation to deliver disruptive and innovative digital products and services.

Using radical collaboration at scale and participatory co-creative design practices, Factotum works with your teams to build the capabilities and competencies while transforming cultures to deliver and sustain innovation.

We provide the following services:

User and Contextual Research

Service Design

UX Design

UI Design

Usability Testing

Innovation Strategies