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We take data security seriously and respect the rights of the individuals and the organisations with whom we do business. If you have any concerns about the data you share with us please contacts us at data@factotum-design.co.uk

Who we are

Factotum is a digital design agency. Our website address is: http://www.factotum-design.co.uk.

Factotum is registered at companies house in the UK as Factotum Design, Media and Innovation. LLC Company Number: 07858528

Our registered company office is at 774-778 Wilmslow Road, Grove House, 2nd floor, Didsbury, Manchester, M20 2DR, United Kingdom

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

In our contact form we collect your name, email address and phone number together with the nature of your enquiry.

We use this information to answer your inquiry.

We hold this data in a secure. We will store this data indefinitely unless you request to be removed from our data base.

This data is not shared with any third parties.

We will not use this data to send unsolicited communications or offers of service.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We analyse anonymised data from cookies to track traffic on the website.

Who we share your data with

We do not share your data.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

When  you provide us with your contact information, it is held in a secure server and is encrypted.

We do not share you contact information with any third parties.

Additional information

How we protect your data

Your data is encrypted and stored on a secure server in the UK.

What data breach procedures we have in place

Should we have a data breach we will contact you within 24 hours with the contact details we have stored in our secure server.

What third parties we receive data from

We receive data and information from WordPress and Sprout Social and third party affiliates that is anonymous. This data is derived from public sources such as Twitter is used to track site traffic to help us optimise our services. We do not store this data.

What automated decision making and/or profiling we do with user data

We do use automated decision processes on this site.

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