TEDx Reset – Why Robots Need To Dream
Peter Fossick, of Factotum was recently invited to talk at TEDx Reset about ‘Why Robots Need to Dream’. We’ve posted a link to the video…
Factotum’s Pete Fossick Talks ‘Service Design’
In the latest issue of Touchpoint, Editor-in-Chief Jesse Grimes caught up with me to learn about the opportunities afforded to me as a service designer…
Service Design and Venture-as-a-Service
Service Design (SERVD) is the application of range of established and new design tools that are used to identify, define and optimise systems, touchpoints, people’s roles and…
The Medical Breakthrough Nobody’s Talking About
We came across this piece by Toby Cosgove about the transformational impact of designing Healthcare services and we wanted to share it. Service Design has…
iXDA in Amsterdam – FEB ’14
“Interaction14 will be held in Amsterdam from 5 to 8 February 2014. Four days of presentations and workshops with unique opportunities to share your point of view and…
UX Design News
- The feedback you choose not to give is as important as the one you do March 26, 2019As a designer, the things you choose NOT to include in your designs is also design — after all, our work is about all prioritization and reduction. Similarly, as a leader, the feedback you choose NOT to give is an extremely important part of your design feedback.Photo by Ricardo MancíaLately, I’ve been paying a lot of attention to […]Fabricio Teixeira
- A tale of two disciplines: research and consultancy March 26, 2019Illustration and design credits to jfml.In principle, UX research and traditional digital consultancy look very similar. Both aim to define problems, question assumptions and arrive at solutions, be it for users or clients. In fact, they could be seen as different sides of the same coin. Question and answer. Study and change. Ohmmm.Theory aside, what we find […]Pedro Almeida
- What do UX writers do all day? March 26, 2019UX writing wasn’t much of a thing 10 years ago, so it makes sense that even now, not everyone understands what it is. My cocktail party one-liner is, “When you open an app… the words you see on the screen… I write those.” But there aren’t that many words on the screens of most successful […]Yael Ben-David