TEDx Reset – Why Robots Need To Dream
Peter Fossick, of Factotum was recently invited to talk at TEDx Reset about ‘Why Robots Need to Dream’. We’ve posted a link to the video…
Factotum’s Pete Fossick Talks ‘Service Design’
In the latest issue of Touchpoint, Editor-in-Chief Jesse Grimes caught up with me to learn about the opportunities afforded to me as a service designer…
Service Design and Venture-as-a-Service
Service Design (SERVD) is the application of range of established and new design tools that are used to identify, define and optimise systems, touchpoints, people’s roles and…
The Medical Breakthrough Nobody’s Talking About
We came across this piece by Toby Cosgove about the transformational impact of designing Healthcare services and we wanted to share it. Service Design has…
iXDA in Amsterdam – FEB ’14
“Interaction14 will be held in Amsterdam from 5 to 8 February 2014. Four days of presentations and workshops with unique opportunities to share your point of view and…
UX Design News
- Redesigning the transport booking experience for Grab app November 12, 2018How do we work within a hyper-growth startup and design a rational but still meaningful transport experience that impacts millions of people? This is a design story from the largest transportation platform in Southeast Asia.In August of 2016, I joined Grab, the biggest unicorn startup in Southeast Asia, offering ride-hailing transport services, food delivery, logistics […]Rice Tseng
- Creating a UX mindset November 11, 2018How can you design a solution if you don’t understand the problem?To be a UX Designer means to humble yourself and accept criticism. It means to put your ego aside and advocate for something greater than yourself. It means to add value to the lives of people throughout the world by coming up with effective solutions […]Adam Klein
- Case Study: Designing a powerful UX for enterprise applications November 11, 2018Designing a powerful UX for enterprise applications — a UX case studyFor almost a year, I have been working on a huge enterprise application for a Government entity in UAE (hereby known as ABC). It is a widespread application and caters to all the citizens of UAE. In the simplest way I can explain their working process is […]Atishay Goyal