The Design Trifecta
Recent research from the Design Council and other sources indicat that 51% of service design projects do not get implemented. Design groups can fall into…
Recent research from the Design Council and other sources indicat that 51% of service design projects do not get implemented. Design groups can fall into…
Veikkaus the Finnish lottery, betting, and online gaming company has over 2.2 million regular customers. Veikkaus use the Etuma Feedback Categorizer (EFC) to analyse open-text feedback from multiple feedback…