The Design Trifecta
Recent research from the Design Council and other sources indicat that 51% of service design projects do not get implemented. Design groups can fall into…
Open-Text Feedback
Veikkaus the Finnish lottery, betting, and online gaming company has over 2.2 million regular customers. Veikkaus use the Etuma Feedback Categorizer (EFC) to analyse open-text feedback from multiple feedback…
UX Design News
- Redesigning the transport booking experience for Grab app November 12, 2018How do we work within a hyper-growth startup and design a rational but still meaningful transport experience that impacts millions of people? This is a design story from the largest transportation platform in Southeast Asia.In August of 2016, I joined Grab, the biggest unicorn startup in Southeast Asia, offering ride-hailing transport services, food delivery, logistics […]Rice Tseng
- Creating a UX mindset November 11, 2018How can you design a solution if you don’t understand the problem?To be a UX Designer means to humble yourself and accept criticism. It means to put your ego aside and advocate for something greater than yourself. It means to add value to the lives of people throughout the world by coming up with effective solutions […]Adam Klein
- Case Study: Designing a powerful UX for enterprise applications November 11, 2018Designing a powerful UX for enterprise applications — a UX case studyFor almost a year, I have been working on a huge enterprise application for a Government entity in UAE (hereby known as ABC). It is a widespread application and caters to all the citizens of UAE. In the simplest way I can explain their working process is […]Atishay Goyal